How to Cancel Files

Creation date: 3/3/2020 10:46 AM    Updated: 6/17/2020 10:04 AM   cancel file cancel shipment change status file unused file

To cancel a file please follow the below steps:


Step 1. Delete ALL the data from the file including parties, cargo and dates

Step 2. If you are cancelling a consol, go to the master file. If you are cancelling a floater, go directly to that file.

Step 3. Go to STATUS

Step 4. Change Status to CANCELLED



Note:  If your file has billing. You will not be able to cancel it. Let us know and we can close it for you.

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