There are 2 different ways you can check if we received payment for an EMO Invoice from a client or agent:
First way is via the file directly:
Go into the billing and select the A/R invoices tab:
On each invoice line there are 3 columns in the end including CURRENT BALANCE, DATE PAID AND PAID BY CHECK (this is the payment details)
This is an example of a PAID invoice:
To see more information on the payment, highlight the invoice and click on RECEIPTS/ADJUSTMENTS BUTTON
Here you can find some addition details about the payment posted
The second option is using the A/R window on your oneview dashboard:
When the window opens, enter your invoice number and press TAB
In the main window you have a BALANCE and DATE PAID. For payment details just look to the bottom right of this screen as shown below.
To see more payment details with the invoice highlighted, press on PAYMENTS
Any questions please contact the helpdesk@emotrans.com